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Posts Tagged ‘product-support’

Nokia World 09

August 30th, 2009 jedwan No comments

If there’s any member of these forums attending the Nokia World 09 frustrated and diappointed with the N97 please please make sure you represent. Nokia are suffering from the selective hearing syndrome at the moment anybody labbling the phone **bleep** is totally ignored despite the fact that there’s hundreds.

The local care centre told me they had about ten N97’s handed in for repairs on the day I took mine in. stuggering amounts.

My Nokia maps don’t work?

August 30th, 2009 jedwan No comments

I’ve had this phone for a month and everytime I try Nokia maps it doesn’t seem to work. What I would do is first  find "My Position" and it doesn’t locate my current postion. All I see is this yellow bar flashing at the bottom near the ‘Exit’ button.

Open new tab / window in S60 browsers. 2 techniques

August 30th, 2009 jedwan No comments

Ok, so as far as I know, the last (only?) Nokia phone to support opening new windows/tabs was the 7710, a great handset with a built in Opera browser. The new S60 browser supports multiple windows, but there’s no way to ask it open one on demand.. So here’s my little work around.. Pay attention there are two parts!!

 

First of all, there’s a web page I’ve set up:

 

http://newtab.co.uk/

 

When you open that page, there is a link that asks the browser to open a new window! Simple!

 

BUT.. there’s a problem..

 

Say I have nokia.co.uk open in the browser and I want a new window.. how do I do it.. I could go to the link above, but that would loose Nokia.co.uk and replace it with the "open new tab" page.. Not ideal.. But now there’s a way to KEEP the current page open and allow you to open a new window

 

First, the set up!

 

Visit the link above. Don’t select the Open new page link, but instead ask your browser to subscribe to the feed. This is tricky since it is not the same on all phones, but on the N97 you’d select "Options", "Subscribe to feed"

 

That’s it, you’re set!

 

Now, how to use this feature.. 

 

Let’s do a walk through..

 

Go to a page.. http://www.google.com/ is a good place to start..

 

Now, lets open a window WITHOUT loosing the google.com page.. 

 

Open up your web feeds. On the N97, you can select "Options", "Go To", "Web Feeds". Now select the "New Tab" feed, then select the item in the feed "Open New Tab" item.Click on the link and you’ll have TWO windows open.. If you toggle between them you’ll see the google window remains and the new tab is ready for use!

 

I’ve only tested this on an N97, E90 and 5800.. it works for me.. Strangely it works on my 7710 too.. but it’s kind of redundant since it already supports multiple windows/tabs!!

 

Please hit the kudo button if you like, and please let me know if you have any problems or even if you have some suggestions or improvements!

 

Hope you like..

 

Nokia, PLEASE support "open new window" and "Open link in new window" I miss those features so bad!

 

 

e71 don´t search company name in adressbook

August 30th, 2009 jedwan No comments

hi, i have now the new e71 – before i had a blckberry curve 8300. how can i search a company name in the adressbook?

 

by the curve it was no problem  – the search was in all programs files ect. so it was able to find every information.

 

for example by the e71 i know only the company name but the phone only search names (first and second) so i will not get the number!

 

I mean it is a businesshandy and i have over 600 contacts and some time you only remember the company name, so is there any searchprogramm which search in all emboss of the mobile phone .

 

i like the e71 but if this problem will not solve a have to change to the curve – what i do not realy want.

 

thanks

 

 

 

ovi maps problem

August 30th, 2009 jedwan No comments

Hi all…….

when i have fw 10 was i don’t have any problem with maps and even the signal just a second i got the signal but after i update to firmware 11. i can’t used the maps anymore, i mean when i open the maps " can’t install application. install latest version from nokia.com/maps" but when i try to install they said not application not support. first i try to go to ovi.com than go to maps like what i did before fw 11 but now they said that my device not supported and i try to download with pc also same problem. anyone know how i can download the maps to my n97?

thanks 

e71 doesn’t synchronize with Outlook 2003

August 30th, 2009 jedwan No comments

Hi guys,

I have a common problem as you can understand from my subject.

 

I can’t synchronize the address book of Microsoft Outlook 2003 and my Nokia e71 (just tried from telephone to outlook). I have already tried I think all the possible options in the pc suite. I tried also to install the software more time changing the language version, I had first the German one and now I switched to the Italian one same version. Of course nothing is changed unfortunately.

 

I want to specify 2 importants issues:

-Outlook 2003 is my only mail software installed and of course it is the predifined

-Outlook 2003 is in German Language and my operative system is Italian (windows and as well the telephone os). 

 

Here the versions of the software I am using:

 

- Windows XP Home Edition (2002) SP 3

- Nokia PC Suite 7.1.30.9

- Connection method USB

- Microsoft Outlook 2003 (11.8217.8221) SP3 (from suite Microsoft Office Professional)

 

I hope you can find a solution for me, it’s a very annoying problem. :smileysad:

 

Thank you for your help in advance.

 

cheers 

 

N86 Charging Problem

August 30th, 2009 jedwan No comments

Hello,

I put my mobile on charge through the AC adapter and after 1.5hrs, the charging indicator froze at 3 bars but the charging led was on.

I removed the charger and put it again, and it started to charge normally.

 

Is it normal?

 

Thank you. 

dodgy microphone on N97

August 30th, 2009 jedwan No comments

Have not seen this topic yet: Most of my N97 seem to work well, I just cannot use it as a phone..

Calling works, but people can not hear me well.

* Updated the software to 12 point something;
* Not using it on speakerphone;
* Switched all webbased programmes to offline mode.

Still people think I am calling from the other side of the earth.
Anyone else with this issue, and a solution?? (he said hopefully?)

Much appreciated! Martin

OVI Store Download – where is the *.SIS file?

August 30th, 2009 jedwan No comments

Also, I got access to the AccuWeather app from the OVI Store and reinstalled it on my phone successfully. But I can’t find an installer *.SIS(X) file anywhere on my phone. Does the OVI store only work by installing "over the air"?  Surely it downloads a copy somewhere locally first?

 

NigelS

 

Nokia PC Suite

August 30th, 2009 jedwan No comments

what version of Nokia PC Suite can i use to Nokia3720 ?? The phone does not exist.