E71 maps problem

i have the latest firmware and newest maps available. gps works fine but when i search for a location or have a destination locked in the directions will work for maybe a minute and then a message appears that says "Online connection required to enter the shop. Connect now?"  pressing yes or no does not matter the directions that are shown disappear and i am redirected back to the current location. any ideas of wat this problem could be? thanks in advance for the help!

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